COMPANY STORY AND EVOLUTION
Smart Build is the evolution of Smart Coats, a painting company founded nearly 20 years ago, and has grown to become one of the largest commercial renovation service providers in the region.
Many years ago, a local immigrant family was trying to make their way in a new country. Armed with a strong sense of purpose and a desire to build a better life, they eventually made their way to the Newton, MA area, where they began establishing new roots. As if the challenges of moving to a new country with a young family weren’t hard enough, they were also first-time home buyers trying to acquire a property that could become the hearth – and indeed the heart – of the family for generations to come.
In spite of the odds, they managed to acquire a promising new home. However, the property needed some work, so they turned to people calling themselves “professionals.” The family had no tools to screen them, so they had to take a leap of faith. Unfortunately, this faith turned out to be misplaced, and the so-called “professionals” turned out to be fly-by-nighters who left them with a dismantled home, frayed nerves, and a dejected spirit. The family had no recourse and nowhere to turn.
From the ashes of this tumultuous experience rose Smart Build. Our founder, Edward Sarkisyan, watched his parents struggle through this exploit and felt that that nobody should have to experience this type of mistreatment and indecency.
Our company started out with just a couple guys knocking on doors and painting houses in the local Newton-Wellesley area in 2002. We quickly learned that if you treat people the way they deserve to be treated, with courtesy, respect, and honesty above all else, clients will recognize that level of commitment and come back time and again.
And come back they did, but not just for our painting work. We soon realized that our clients preferred to work with a company that could perform all necessary renovation services, including carpentry. Over time, past clients asked us to perform other types of projects, such as kitchen and bathroom remodeling, which lead to us becoming a full-scale renovation contractor. Years later, after perfecting our craft, we began servicing commercial industries, including multi-family residential apartment complexes, condominium associations, retail buildings, office spaces and more.